Aspire Indiana
  • - Access Center
  • Carmel, IN, USA
  • Minimum Starting Rate = $11.61/hour
  • Hourly
  • Full Time
  • Eligible for Benefits

Access Engagement Specialist

Put your passion for people to work!

Do you have an interest in providing excellent customer service to an organization both internally and externally? Are you a naturally helpful, prompt, and friendly? Are you known for your ability to focus on the detailed and precise execution of a process? If so, we may have the perfect role for you as an Access Engagement Specialist.

At Aspire Indiana, we work at the core of Integrated Care. Our organizational mission is: Together making health and well-being a reality! This mission not only applies to our clients, but extends to our commitment to helping our employees live healthy lives as well. This includes a job that pays well, a culture that supports positive daily experiences and work-life balance, and opportunities for personal and professional growth and community service.

To continue our work as innovators and leaders in the integrated healthcare field, we need sharp, collaborative, and helpful contributors who demonstrate care and consideration for client beliefs, values and judgments. If you think you may be a valuable team player in this type of environment, read on to learn more about our Access Engagement Specialist position.

Position Summary

The Access Engagement Specialist is responsible for creating a responsive, welcoming, and reassuring experience for individuals calling about Aspire services, with a focus on screening, linking and engaging those callers with appropriate Aspire Indiana/Aspire Indiana Health programming, as well as with other needed community services. 

Education

  • High School Diploma or Equivalent required; Associates degree in human services or related field from a college/university accredited by the US Department of Education preferred

Experience

  • Must have intermediate to advanced computer skills
  • Prior experience in a customer service environment and/or mental health facility or medical office setting highly preferred
  • Knowledge of suicide screening, a plus
  • Electronic Medical Record (EMR) experience helpful

Background Checks

Employment is contingent on background checks as required by Aspire's policies which may include: Drug Test, Criminal History, Sex Offender Registry Search, State Central Registry Check, Employment Verification, Education Verification, and Professional References

Aspire Indiana is committed to providing a quality fringe benefits package that includes:

Group Medical/Dental/Vision Insurance and Prescription Coverage
Competitive Pay With Opportunities for Growth and Development
Paid Time Off (PTO)
Paid Holidays
Retirement Plan With Generous Employer Match
Free Health Clinic for Eligible Staff
Short-Term Disability and Long-Term Disability
Flexible Spending Account Program
Life and AD&D Insurance
Paid Bereavement and Jury Leave
Employee Assistance Program (EAP)
A Casual Dress Attire
A Friendly Relaxed Atmosphere

We are also committed to the health and wellness of our employees and are proud to be a tobacco free work place.

For more information about Aspire, please visit our website at www.aspireindiana.org.

For more information about the position, please contact Morgan Kantner at morgan.kantner@aspireindiana.org or (317) 587-0550





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