IT Support Technician
- Administration - Administration
- Noblesville, IN, USA
- Full Time
- Benefits Eligible
IT Support Technician
Put Your Passion For Technology To Work!
Do you have an interest in providing excellent customer service to an organization both internally and externally? Are you naturally helpful, prompt, and friendly? Are you known for your ability to focus on the detailed and precise execution of a process? If so, we may have the perfect role for you as an IT Support Technician at Aspire Indiana.
At Aspire Indiana, we work at the core of Integrated Care. Our organizational mission is: Together...making health and well-being a reality! This mission not only applies to our clients, but extends to our commitment to helping our employees' live healthy lives as well. This includes a job that pays well, a culture that supports positive daily experiences and work-life balance, and opportunities for personal and professional growth and community service.
To continue our work as innovators and leaders in the integrated healthcare field, we need sharp, collaborative, and helpful contributors who demonstrate care and consideration for client beliefs, values and judgments. If you think you may be a valuable team player in this type of environment, read on to learn more about our IT Support Technician position.
The IT Support Technician will be responsible for the day-to-day helpdesk and support of Aspire's Information Systems. This position will investigate, troubleshoot and resolve (in real-time) issues brought to the helpdesk. This role will also keep inventory up to date and test new hardware and software configurations.
CRITICAL FUNCTIONAL SKILLS & KNOWLEDGE
- High school diploma or equivalent required
- Some IT experience required
- Must have an interest in computers and related technologies and helping people
- Must have strong customer service and interpersonal communication skills and ability to communicate effectively via phone, video or in person, including communicating technical solutions to a non-technical workforce
- Must possess the ability to learn and/or operate relevant computer operating system environments, and the ability to operate a variety of office equipment (copier, scanner, phone system, etc.)
Aspire Indiana is committed to providing a quality fringe benefits package that includes:
Group Medical/Dental/Vision Insurance and Prescription Coverage
Short-Term Disability and Long-Term Disability
Access to an On-site Health Clinic
Flexible Spending Account Program
Life and AD&D Insurance
Paid Time Off (PTO)
Paid Bereavement and Jury Leave
Retirement Plan With Generous Employer Match
Mental Health & Addiction Loan Repayment Assistant Program
Public Loan Forgiveness
CEU's Obtained through Aspire
Employee Assistance Program (EAP)
A Casual Dress Attire
A Friendly Relaxed Atmosphere
We are also committed to the health and wellness of our employees and are proud to be a tobacco free work place.
For more information about Aspire, please visit our website at www.aspireindiana.org.
For more information about the position, please contact Morgan Miller at firstname.lastname@example.org or (317) 587-0550