Aspire Indiana
  • - Access Center
  • Carmel, IN, USA
  • Hourly
  • Full Time
  • Benefits Eligible

Scheduler - Access Center

Put your passion for people to work!

Do you have an interest in providing excellent customer service to an organization both internally and externally? Are you a naturally helpful, prompt, and friendly? Are you known for your ability to focus on the detailed and precise execution of a process? If so, we may have the perfect role for you as a scheduler.

At Aspire Indiana, we work at the core of Integrated Care. Our organizational mission is . . . Together making health and well-being a reality!  This mission not only applies to our clients, but extends to our commitment to helping our employees live healthy lives as well. This includes a job that pays well, a culture that supports positive daily experiences and work-life balance, and opportunities for personal and professional growth and community service.

To continue our work as innovators and leaders in the integrated healthcare field, we need sharp, collaborative, and helpful contributors who demonstrate care and consideration for client beliefs, values and judgments. If you think you may be a valuable team player in this type of environment, read on to learn more about our Scheduler position.

Position Summary

This full-time position is responsible for facilitating information related to scheduling of medical and behavioral health services within Aspire.  Duties include but are not limited to coordinating the services between the referral source, the  individual, Aspire services and providers/prescribers, schedule, cancel and/or reschedule appointments for individuals in a timely manner verifying insurance information, processing payments while providing excellent customer service.  

Education

  • High School Diploma or Equivalent required; Associates degree in human services or related field from a college/university accredited by the US Department of Education preferred

Experience

  • Must have intermediate to advanced computer skills
  • Minimum one (1) year experience in healthcare, required, medical office experience preferred
  • Basic medical terminology required
  • Electronic Medical Record (EMR) experience helpful

Other

  • Ability to multi-task and prioritize
  • Ability to handle confidential information
  • Must be detail oriented
  • Able to communicate effectively with physicians, clinical staff and the clients
  • Ability to work in a busy medical call center environment

Background Checks

Employment is contingent on background checks as required by Aspire's policies which may include: Drug Test, Criminal History, Sex Offender Registry Search, State Central Registry Check, Employment Verification, Education Verification, and Professional References

Aspire Indiana is committed to providing a quality fringe benefits package that includes:

Group Medical/Dental/Vision Insurance and Prescription Coverage
Competitive Pay With Opportunities for Growth and Development
Paid Time Off (PTO)
Paid Holidays
Retirement Plan With Generous Employer Match
On Site Health Clinic for Eligible Staff
Short-Term Disability and Long-Term Disability
Flexible Spending Account Program
Life and AD&D Insurance
Paid Bereavement and Jury Leave
Employee Assistance Program (EAP)
A Casual Dress Attire
A Friendly Relaxed Atmosphere

We are also committed to the health and wellness of our employees and are proud to be a tobacco free work place.

For more information about Aspire, please visit our website at www.aspireindiana.org.

For more information about the position, please contact Hilary Davis-Reed at hilary.davis-reed@aspireindiana.org or (317) 587-0518





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